Do you test on animals?
None of our raw materials or finished products are ever tested on animals and we refuse to sell in countries which require animal testing by law. Ex1 stands firmly against animal cruelty.
Do your products contain fragrance?
No. Every product in our range is 100% fragrance free. Fragrances are known to be one of the biggest source of irritants in cosmetics, therefore we leave them out.
Do your products contain parabens?
No. none of our products contain any parabens.
Are your products suitable for sensitive skin?
Our products are designed with sensitive skin in mind, they are oil-free, fragrance free and won’t clog your pores. Unfortunately, there is no guarantee that all individual products within our range are going to suit everyone.
How long will my makeup last?
We do not make marketing claims on how many hours our products will last because wear time is highly dependent on your natural skin type, application technique and different products used to prep the skin.
Why does my foundation bottle not have a connector to the pump?
Your product isn’t faulty – don’t worry! We have developed an airless pump system which means the bottle won’t have a tube running to the pump. This specially designed system ensures you have visibility of remaining product and minimises any product waste.
Will your foundation oxidise throughout the day?
No. Our foundation contains a special coating around the pigments. This means that when they come into contact with the natural oils on the skin, the pigments can not oxidise.
Is your foundation suitable for oily skin?
Yes. Our foundation is suitable for oily skin as the formula is water based. It also contains specially coated pigments that prevent any oxidisation (see above)
Is your foundation suitable for dry skin?
Yes. Our foundation is suitable for dry skin. The formula is smooth, light and velvety in texture and will not cling to any dry patches.
Is your foundation suitable for mature skin?
Yes. Our foundation is suitable for mature skin. The formula is super light and will not rest or collect in fine lines or wrinkles. It also contains special light diffusing particles which provide a soft focus and luminous effect.
What is the coverage like?
Our Invisiwear Liquid Foundation provides a medium/buildable coverage. We suggest pairing it with our Delete Fluide Concealer if you are looking for maximum coverage.
What is the finish like?
Our Invisiwear Liquid Foundation is a semi-matte finish.
Is your foundation oil free?
Our foundation contains 0.03% sunflower seed oil. This provides a protective coating around our specially formulated pigments but has no effect on the overall formula.
Does the foundation contain SPF?
No. Our foundation does not contain any SPF’s. The main reason for this is, based on scientific evidence, we do not believe SPF’s in foundation provide any real effect. We would strongly advise the use of a separate SPF.
Where can I purchase your products?
Please visit our store finder and enter your postcode https://ex1cosmetics.com/store-finder/
How long does delivery take?
Delivery time will depend on which retailer you purchased your EX1 products from. As we do not distribute directly we are unable to provide delivery time information, but you can contact firstname.lastname@example.org for further help and assistance.
How do I return my product?
EX1 is available from a range of third-party websites ( https://ex1cosmetics.com/store-finder/) and your returns policy will depend on which retailer you purchased from. As we do not sell directly we are unable to assist with returns but you can contact email@example.com for further help and assistance.
Do you ship internationally?
EX1 is available from a range of third-party websites ( https://ex1cosmetics.com/store-finder/) and shipping terms will depend on which retailer you purchased from. Lookfantastic ship to most countries completely free of charge in a short space of time.
Please find links here to shipping information: https://www.lookfantastic.com/info/international-delivery.list/
How do I collaborate with you?
Please get in touch with on us firstname.lastname@example.org with your social handles, any statistics you can provide and a little bit of information on you, your blog/company.
I want to sell EX1 Cosmetics
Please get in touch with us on email@example.com with some information on your store or company.