search button
mobile menu
search button

FAQ's

None of our raw materials or finished products are ever tested on animals and we refuse to sell in countries which require animal testing by law. Ex1 stands firmly against animal cruelty.

No. Every product in our range is 100% fragrance free.  Fragrances are known to be one of the biggest source of irritants in cosmetics, therefore we leave them out.

No. none of our products contain any parabens.

Our products are designed with sensitive skin in mind, they are oil-free, fragrance free and non-comedegenic.

We do not make marketing claims on how many hours our products will last because wear time is highly dependent on your natural skin type and different products used to prep the skin.

Your product isn’t faulty – don’t worry!  We have developed an airless pump system which means the bottle won’t have a tube running to the pump.  This specially designed system ensures you have visibility of remaining product, minimises any product waste and ensures your product remains sterile.

No. Our foundation contains a special coating around the pigments. This means that when they come into contact with the natural oils on the skin, the pigments can not oxidise.

Yes. Our foundation is suitable for oily skin as the formula is water based. It also contains specially coated pigments that prevent any oxidisation (see above)

Yes. Our foundation is suitable for dry skin. The formula is smooth, light and velvety in texture and will not cling to any dry patches.

Yes. Our foundation is suitable for mature skin.  The formula is super light and will not rest or collect in fine lines or wrinkles.  It also contains special light diffusing particles which provide a soft focus and luminous effect.

Our Invisiwear Liquid Foundation provides a medium/buildable coverage. We suggest pairing it with our Delete Fluide Concealer if you are looking for maximum coverage.

Our Invisiwear Liquid Foundation is a semi-matte finish.

Our foundation contains 0.03% sunflower seed oil.  This provides a protective coating around our specially formulated pigments but has no effect on the overall formula.

No. Our foundation does not contain any SPF’s. The main reason for this is, based on scientific evidence, we do not believe SPF’s in foundation provide any real effect.  We would strongly advise the use of a separate SPF.

Please visit our store finder and enter your postcode https://ex1cosmetics.com/store-finder/

Delivery time will depend on which retailer you purchased your EX1 products from.  As we do not distribute directly we are unable to provide delivery time information, but you can contact info@ex1cosmetics.com for further help and assistance.

EX1 is available from a range of third-party websites ( https://ex1cosmetics.com/store-finder/) and your returns policy will depend on which retailer you purchased from.  As we do not sell directly we are unable to assist with returns but you can contact info@ex1cosmetics.com for further help and assistance.

EX1 is available from a range of third-party websites ( https://ex1cosmetics.com/store-finder/) and shipping terms will depend on which retailer you purchased from. Lookfantastic ship to most countries completely free of charge in a short space of time.

Please find links here to shipping information: https://www.lookfantastic.com/info/international-delivery.list/

Please get in touch with on us info@ex1cosmetics.com with your social handles, any statistics you can provide and a little bit of information on you, your blog/company.

Please get in touch with us on retail@ex1cosmetics.com with some information on your store or company.

Find your shade

Brand
Product
Shade
Find my match