EX1 Cosmetics understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits Our Site and the Websites and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.
what personal information we collect (defined as Personal Information below);
how we use and/or share your Personal Information;
how we ensure your privacy is maintained; and
your legal rights relating to your Personal Information.
1. Collection of Information.
Survey Information. EX1 Cosmetics collects information from individuals by various methods, including, but not limited to, when a EX1 Cosmetics survey, order form, or a registration page either online or offline, or by means of online or offline surveys, order forms, or registration pages operated by third parties (collectively, a "Survey"). (As used herein, "online" means using the Internet, including the Websites, and related technologies, and "offline" means by methods other than online, including in person, in the postal mail, using telephones and cell phones, and other similar means.) In the Surveys, EX1 Cosmetics or a third party (a "Third Party") may ask an individual to provide various information to EX1 Cosmetics, which may include his or her name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, education and marital status, occupation, social security number, employment information, personal and online interests, and such other information as may be requested from time to time (together, "Survey Information"). EX1 Cosmetics may also collect information concerning an individual from another source and use that information in combination with information provided from this web site. Completing the Survey is completely voluntary, and individuals are under no obligation to provide Survey Information to EX1 Cosmetics, or any Third Party, but an individual may receive incentives from EX1 Cosmetics, or a Third Party in exchange for providing Survey Information to EX1 Cosmetics.
Third Party List Information. EX1 Cosmetics, collects information from individuals when an individual provides information to a third party and EX1 Cosmetics. Subsequently, purchases, licenses, or otherwise acquires the information from the third party (the "Seller"). Such purchased information may include, but is not limited to, an individual's name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, credit card information, education and marital status, occupation, industry of employment, personal and online interests, and such other information as the individual may have provided to the Seller (together, "Third Party List Information"). When acquiring Third Party List Information, EX1 Cosmetics seeks assurances from the Seller that the Seller has a right to transfer the Third-Party List Information to EX1 Cosmetics, and that the Seller has a right to provide offers from advertisers to the individuals whose personal information is included on the Seller's list.
Other Information. Other occasions when EX1 Cosmetics obtains information from individuals include (1) when an individual is making a claim for a prize or seeking to redeem an incentive offered by EX1 Cosmetics. by a third party, (2) when an individual requests assistance through EX1 Cosmetics customer service department, (3) when an individual voluntarily subscribes to a EX1 Cosmetics service or newsletter and (4) when an individual voluntarily leaves a customer review for, rating for, or image of themselves using a EX1 Cosmetics product (together, "Other Information").
Cookies, Web Beacons, and Other Info Collected Using Technology. EX1 Cosmetics currently uses cookie and web beacon technology to associate certain Internet-related information about an individual with information about the individual in our database. Additionally, EX1 Cosmetics may use other new and evolving sources of information in the future (together, "Technology Information").
(a) Cookies. A cookie is a small amount of data stored on the hard drive of the individual's computer that allows EX1 Cosmetics to identify the individual with his or her corresponding data that resides in EX1 Cosmetics database. You may read more about cookies at http://cookiecentral.com. Individuals who use the Websites need to accept cookies to use all of the features and functionality of the Websites.
(b) Web Beacons. Web beacons are tiny graphic images that are used to collect information about your website visit, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our e-mails or advertisements. This allows EX1 Cosmetics to track certain websites and individual visits online. Web beacons are used to determine products or services an individual may be interested in, and to track online behavioural habits for marketing purposes. In addition to using web beacons on web pages, EX1 Cosmetics also uses web beacons in email messages sent to individuals listed in a EX1 Cosmetics database.
(c) New Technology. The use of technology on the Internet, including cookies and web beacons, is rapidly evolving, as is EX1 Cosmetics’s use of new and evolving technology. As a result, EX1 Cosmetics strongly encourages individuals to revisit this policy for any updates regarding its use of technology.
Outside Information. EX1 Cosmetics may receive information about individuals from third parties or from other sources of information outside of EX1 Cosmetics. Including information located in public databases ("Outside Information").
Personal Information. As used herein, "Personal Information" means Survey Information, Third Party List Information, Other Information, Technology Information, and Outside Information, and any other information EX1 Cosmetics gathers or receives about individuals.
Credit Card Information. EX1 Cosmetics may in certain cases collect credit card numbers and related information, such as the expiration date of the card ("Credit Card Information") when some individual places an order from EX1 Cosmetics. When the Credit Card Information is submitted to EX1 Cosmetics, such information is encrypted and is protected with SSL encryption software. EX1 Cosmetics will use the Credit Card Information for purposes of processing and completing the purchase transaction, and the Credit Card Information will be disclosed to third parties only as necessary to complete the purchase transaction.
2. Use of Personal Information.
Discretion to Use Information. THE COMPANY MAY USE PERSONAL INFORMATION FOR ANY LEGALLY PERMISSIBLE PURPOSE AT COMPANY'S SOLE DISCRETION AND/OR WHERE YOU HAVE GIVEN EXPRESS CONSENT. We set out in Section 7 the legal bases under the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”) relied upon by EX1 Cosmetics to justify its proper use of Personal Information. The following paragraphs in Section 2 describe how EX1 Cosmetics currently uses Personal Information, but EX1 Cosmetics may change or broaden its use at any time. As noted below, EX1 Cosmetics may update this policy from time to time.
EX1 Cosmetics may use Personal Information to provide promotional offers to individuals by means of email advertising, telephone marketing, direct mail marketing, online banner advertising, and package stuffers, among other possible uses.
You have the right to opt out of receiving promotional communications at any time, by:
changing your preferences by contacting us on email@example.com
making use of the simple unsubscribe link in emails; and/or
Email. EX1 Cosmetics uses Personal Information to provide promotional offers by email to individuals. EX1 Cosmetics may maintain separate email lists for different purposes. If email recipients wish to end their email subscription from a list, they need to follow the instructions at the end of each email message to unsubscribe from the particular list.
(a) Content of Email Messages. In certain commercial email messages sent by EX1 Cosmetics, an advertiser's name will appear in the "From:" line but hitting the "Reply" button will cause a reply email to be sent to EX1 Cosmetics. The "Subject:" line of EX1 Cosmetics email messages will usually contain a line provided from the advertiser to EX1 Cosmetics.
(b) Solicited Email. EX1 Cosmetics only sends email to individuals who have agreed on the Websites to receive email from EX1 Cosmetics or to individuals who have agreed on third party websites to receive email from third parties such as EX1 Cosmetics. EX1 Cosmetics does not send unsolicited email messages. As a result, statutes requiring certain formatting for unsolicited email are not applicable to EX1 Cosmetics's email messages.
Targeted Advertising. EX1 Cosmetics uses Personal Information to target advertising to an individual. When an individual is using the Internet, EX1 Cosmetics uses Technology Information (see also the section on Technology Information below) to associate an individual with that person's Personal Information, and EX1 Cosmetics attempts to show advertising for products and services in which the person has expressed an interest in the Surveys, indicated an interest by means of Technology Information, and otherwise. EX1 Cosmetics may, at its discretion, target advertising by using email, direct mail, telephones, cell phones, and other means of communication to provide promotional offers.
Direct Mail and Telemarketing. EX1 Cosmetics uses Personal Information to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones.
Use of Technology Information. EX1 Cosmetics uses Technology Information (1) to match a person's Survey Information and Third Party List Information to other categories of Personal Information to make and improve profiles of individuals, (2) to track a person's online browsing habits on the Internet, (3) to determine which areas of EX1 Cosmetics's web sites are most frequently visited. This information helps EX1 Cosmetics to better understand the online habits of individuals so that EX1 Cosmetics can target advertising and promotions to them.
Profiles of Individuals. EX1 Cosmetics uses Personal Information to make a profile of an individual. A profile can be created by combining Survey Information and Third Party List Information with other sources of Personal Information such as information obtained from public databases.
3. Dissemination of Personal Information.
Order Fulfilment. EX1 Cosmetics will transfer Personal Information to third parties when necessary to provide a product or service that a person orders from such third party while using EX1 Cosmetics web sites or when responding to offers provided by EX1 Cosmetics.
Legal Process. EX1 Cosmetics may disclose Personal Information to respond to subpoenas, court orders, and other legal processes.
Access. Individuals have access to their Personal Information collected to provide an opportunity for an individual to correct, amend, or delete such information. Access can be obtained by contacting customer service at the number on the order page. EX1 Cosmetics may also grant advertising clients and email services providers, access to an individual's email address to verify the origin of the Personal Information collected.
4. How We Protect Your Privacy.
Storage of Personal Information. EX1 Cosmetics stores the Personal Information in a database on EX1 Cosmetics computers. EX1 Cosmetics is committed to keeping your Personal Information safe and secure.
Our security measures include:
our IT systems have security measures (such as a firewall) in place to protect against the loss, misuse, and alteration of the information under EX1 Cosmetics's control;
robust encryption of data;
regular scenario planning and crisis management exercises to ensure we are ready to respond to cyber security attacks and data security incidents; and
internal policies setting out our data security approach and training for employees.
Notwithstanding such measures, EX1 Cosmetics cannot guarantee that its security measures will prevent EX1 Cosmetics computers from being illegally accessed, and the Personal Information on them stolen or altered.
5. Privacy Practices of Third Parties.
Advertiser cookies and web beacons. Advertising agencies, advertising networks, and other companies (together, "Advertisers") who place advertisements on the Websites and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. EX1 Cosmetics does not control Advertisers' use of such technology and EX1 Cosmetics has no responsibility for the use of such technology to gather information about individuals.
Links. The Websites and email messages sometimes contain hypertext links to the web sites of third parties. EX1 Cosmetics is not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by third parties. Such links are provided for your convenience and reference only. EX1 Cosmetics does not operate or control in any respect any information, software, products or services available on such third party web sites. The inclusion of a link to a web site does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.
6. Your Rights
You have the following rights:
the right to ask what Personal Information that we hold about you at any time,
the right to ask us to update and correct any out-of-date or incorrect Personal Information that we hold about you free of charge; and
(as set out above) the right to opt out of any marketing communications that we may send you.
If you wish to exercise any of the above rights, please contact us using the contact details set out below.
You may also file a complaint with the competent authority responsible for data protection or lodge an appeal if your Personal Information is misused.
7. Legal basis for EX1 Cosmetics processing customers’ Personal Information
EX1 Cosmetics collects and uses customers’ Personal Information because it is necessary for:
the pursuit of our legitimate interests (as set out below);
the purposes of complying with our duties and exercising our rights under a contract for the sale of goods to a customer; or
complying with our legal obligations.
Our legitimate interests
The normal legal basis for processing Personal Information, is that it is necessary for the legitimate interests of EX1 Cosmetics including:
selling and supplying goods and services to our customers;
protecting customers, employees and other individuals and maintaining their safety, health and welfare;
promoting, marketing and advertising our products and services;
sending promotional communications which are relevant and tailored to individual customers;
understanding our customers’ behaviour, activities, preferences, and needs;
improving existing products and developing new products;
complying with our legal and regulatory obligations;
preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;
handling customer contacts, queries, complaints or disputes;
managing insurance claims by customers;
protecting EX1 Cosmetics, its employees and customers, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to EX1 Cosmetics;
effectively handling any legal claims or regulatory enforcement actions taken against EX1 Cosmetics; and
fulfilling our duties to our customers, colleagues, shareholders and other stakeholders.
9. Contact EX1 Cosmetics
You can contact us to update your Personal Information or change your preferences by email at firstname.lastname@example.org
1 Sun Street,
Please note that it may take up to 30 days for you to stop receiving emails once you have requested to opt-out of any marketing communications.
Please note that it may take up to 30 days for you to stop receiving emails once you have requested to opt-out of any marketing communications.