At this time, we currently only ship within the UK. We will start shipping overseas in the very near future, so stay tuned for updates and exclusive deals when we go live with global shipping!
How long will it take to get my order?
Orders processed in the UK will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Where are your products made?
Our products are all made in Italy.
Do your products contain fragrance?
No, every product in our range is 100% fragrance free. Fragrances are known to be one of the biggest sources of irritants in cosmetics, therefore we omit them.
Do your products contain parabens?
No. All our products are paraben free.
Are your products tested on animals?
None of our raw materials or finished products are ever tested on animals. We refuse to sell in countries which require animal testing by law. EX1 firmly stands against animal cruelty.
How long will my makeup last using EX1?
We do not make marketing claims on how many hours our products will last because wear time is highly dependent on your natural skin type, application technique, and the different products used to prep the skin.
Are your products suitable for sensitive skin?
Our products are designed with sensitive skin in mind. They are oil-free, fragrance-free and won’t clog your pores.
Help! I don’t know what shade I am!
Don’t worry! Contact us or reach out to us on our Facebook and Instagram pages, and one of our in-house experts will assist in shade matching you the product you’re interested in.
Invisiwear Liquid Foundation
Why does my foundation bottle not have a connector to the pump?
Your product isn’t faulty – don’t worry! We have developed an airless pump system which means the bottle won’t have a tube running to the pump. This specially designed system ensures you have visibility of remaining product and minimises any product waste.
Will the foundation oxidise throughout the day?
No. Our foundation contains a special coating around the pigments. This means that when they come into contact with the natural oils on the skin, the pigments cannot oxidise.
What is the coverage like?
Our Invisiwear Liquid Foundation provides a medium/buildable coverage. We suggest pairing it with our Delete Fluide Concealer if you are looking for maximum coverage.
What is the finish like?
Our Invisiwear Liquid Foundation is a semi-matte finish.
Does the foundation contain SPF?
No. Our foundation does not contain any SPF’s. The main reason for this is, based on scientific evidence, we do not believe SPF’s in foundation provide any real effect. We would strongly advise the use of a separate SPF.
Are your products non-comedogenic?
Yes, it was formulated to not clog your pores.
What is the best way to apply the foundation?
We recommend using a moisturiser before applying the foundation. The foundation is best when applied with a damp beauty sponge.
Is your foundation suitable for oily skin?
Yes. Our foundation is suitable for oily skin as the formula is water based. It also contains specially coated pigments that prevent any oxidisation.
Is your foundation suitable for dry skin?
Yes. Our foundation is suitable for dry skin. The formula is smooth, light and velvety in texture and will not cling to any dry patches.
Is your foundation suitable for mature skin?
Yes. Our foundation is suitable for mature skin. The formula is super light and will not rest or collect in fine lines or wrinkles. It also contains special light diffusing particles which provide a soft focus and luminous effect.
I have an EX1 foundation in the former shade numbering system. What would be my foundation shade in the current foundation numbering system?
What is the main difference between the previous Delete Concealer and the new Delete Fluide Concealer?
Our previous Delete Concealer is a cream concealer and provides a medium-full coverage. The Delete Fluide Concealer is a liquid base and is more suitable if you are looking for maximum coverage.
Will your concealers crease under my eyes?
Both concealers are talc free, so will not crease under the eye area. Both also contain antioxidant to nourish the delicate eye area.
I need something with high coverage, which concealer should I choose?
The Delete Fluide Concealer is highly pigmented and therefore provides maximum coverage.
Do the concealer shades correspond with the foundation shades?
The Delete Fluide Concealer shades correspond with the foundation shades. If you wear a 6.0 in Invisiwear we recommend a 6.0 in Delete Fluide unless you are looking to go lighter/darker to high-light or contour.
What does highly pigmented mean?
Products that are high in pigment mean that they contain more colour and coverage. The benefits of a high pigment product are, you need less product to achieve full coverage results and they have a longer staying power.
Invisiwear Compact Powder + Pure Crushed Mineral Powder Foundation
What is the difference between the Pressed Powder and the Mineral Powder?
The Pure Crushed Mineral Powder is a mineral powder foundation. It provides light – medium coverage and is buildable. EX1 Minerals work beautifully for people who want a natural, minimalist look.
The Invisiwear Compact Powder is a setting powder. This can be used on top of the Liquid foundation, to set, eliminate shine and add colour. The Pure Crushed Mineral Powder is a mineral powder foundation. It provides light – medium coverage and is buildable. EX1 Minerals work beautifully for people who want a natural, minimalist look.
What shade do you recommend for the Invisiwear Compact Powder?
We recommend going a shade lighter than your Invisiwear Liquid Foundation. For example, if you are shade 4.0, we would recommend the compact in shade 2.0.
Which Blusher do you recommend for my skin tone?
These are the Blushers we recommend for each foundation colour:
1.0 pretty in peach/natural flush/jet set glow
2.0 pretty in peach/natural flush/jet set glow
3.0 pretty in peach/natural flush/jet set glow
3.5 pretty in peach/natural flush/jet set glow
4.0 pretty in peach/natural flush/jet set glow
5.0 pretty in peach/natural flush/jet set glow
6.0 pretty in peach/natural flush
7.0 pretty in peach/natural flush
8.0 pretty in peach/natural flush
10.0 pretty in peach/natural flush/love story
11.0 pretty in peach/natural flush/love story
13.0 pretty in peach/natural flush/love story
14.0 pretty in peach/natural flush/love story
15.0 pretty in peach/love story
18.0 pretty in peach/love story
20.0 pretty in peach/love story
Have a question that’s not answered here?
Reach out to us through our contact page! We will be happy to assist you with any additional questions you may have.